Support
Real humans. Same-day replies.
No ticket portal, no auto-responder asking you to fill out a form before a person sees it. Email the right address below; weekdays you’ll usually hear back the same day.
Self-serve
Most questions are already in the FAQ — pricing, share links, host marketplace, privacy.
Browse FAQAccount security
Compromised account, can't sign in, suspicious activity — flagged for priority handling.
security@loyaltyvip.comBug or product issue
Something's broken or behaving oddly. Include the URL of the page and a screenshot if you can.
support@loyaltyvip.comAnything else
Feature requests, feedback, host application questions, partnerships — go here.
hello@loyaltyvip.com